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Problem with subs & lineup errors

Posted: Sun Apr 18, 2010 4:25 pm
by Stockmoose16
I was scoring a game today and encountered two major problems that I could not resolve in-game, and therefore threw off my entire book.

1) In my league, you can have two non-runners per lineup. If one of those non-runners gets on base, the last out must run for him. So today, my #2 hitter struck out, and then my #3 hitter - a non-runner - got on base. I tapped the #4 batter's name on the scoring screen, and subbed the #2 hitter for the #3 hitter, but this completely messed up my scorebook. The lineup card swapped the #2 and #3 hitter in the batting order, when in reality, the #2 hitter is only running for the #3 hitter in this particular scenario. The #2 hitter's lineup position should remain at #2. How do I properly account for this in the game? In addition to this scorebook error, when I made this substitution, the program also decided to sub-out my pitcher, who was not even in the starting lineup, for the #2 hitter. Meaning, it said the #2 hitter was now pitching for me. That, of course, was not true and threw off my pitching stats. How do I properly account for everything that happened above?

2) The opposing team was batting 11 players, and I had only accounted for 10. I didn't realize it until they went all the way through their lineup 1.5 times, which resulted in the scorebook being off (i.e. #5 hitter was at-bat, but Iscore thought it was #6). In-game, there was no way I was going to hit undo several times and, player-by-player fix the stats so they lined up correctly. But obviously, the result of this error was my book being completely off. Is there a simple way to ameliorate this problem if it occurs?

Re: Problem with subs & lineup errors

Posted: Sun Apr 18, 2010 4:43 pm
by FTMSupport
We have an option called "Courtesy Runner" for the situation you are describing in #1. To do this, tap the player on base, then select the Courtesy Runner option. What you did was an actual substitution for the player, but you really just wanted to put a courtesy runner in.

For #2, once you have batted around in the lineup and started assigning at bats to the wrong player, it is not an easy thing to recover from. The tip most people use is to always peek at the on deck batter of the opposing team and make sure it is who you expect... at least until they have batted through the lineup the first time. Unfortunately the best way to recover is to undo to the point of the issue and re-enter from that point. iScore stores the data with the "lineup position" which means that you can make a sub after the fact through game edits (i.e. you forgot to sub out a player, so you make the correction), but you can not shift all the at bats up or down a lineup position.

Re: Problem with subs & lineup errors

Posted: Sun Apr 18, 2010 6:16 pm
by Stockmoose16
I would've used "Courtesy Runner," but there is a bug in the system. And it's repeatable.

Let me give you an example:

1) Batter #3 gets a base hit.
2) Batter #2, the last out, is supposed to courtesy run
3) I click on the Batter #3 icon on 1st base and select "courtesy runner" ---> Batter #2
4) The play-by-play says "Batter #2 has come in AT THIRD" (he's supposed to be at first). Moreover, the runner on 1st base HAS NOT changed. It stills says Batter #3 is there, and logs the scorebook as if no courtesy runner has entered.

How do I fix this so I don't have to sub every single time?

Re: Problem with subs & lineup errors

Posted: Sun Apr 18, 2010 7:00 pm
by FTMSupport
Great repro steps... thank you! We are able to reproduce, and will get this fixed right away.

Re: Problem with subs & lineup errors

Posted: Sun Apr 18, 2010 9:03 pm
by FTMSupport
The issues with Courtesy Runner on the iPad version have now been fixed for the release that will come out after v2.70 (which is currently awaiting Apple's approval).

NOTE: This issue does not exist on the iPhone version.

Re: Problem with subs & lineup errors

Posted: Sun Apr 18, 2010 9:12 pm
by Stockmoose16
FTMSupport wrote:The issues with Courtesy Runner on the iPad version have now been fixed for the release that will come out after v2.70 (which is currently awaiting Apple's approval).

NOTE: This issue does not exist on the iPhone version.
Great, can you fix the Twittercast Ipad issue for that version too - it does not work.

Re: Problem with subs & lineup errors

Posted: Sun Apr 18, 2010 9:30 pm
by FTMSupport
The TwitterCast does work. We documented the steps and also showed the output from our tests on Twitter in the thread where you commented on this as well. Like we said in that thread, if you will contact us directly at support@iscorecast.com, we can work with you more closely on why it is not working for you.

Re: Problem with subs & lineup errors

Posted: Sun Apr 18, 2010 9:49 pm
by Stockmoose16
FTMSupport wrote:The TwitterCast does work. We documented the steps and also showed the output from our tests on Twitter in the thread where you commented on this as well. Like we said in that thread, if you will contact us directly at support@iscorecast.com, we can work with you more closely on why it is not working for you.
I just sent an email to that address and it failed. Is your server working?

Re: Problem with subs & lineup errors

Posted: Sun Apr 18, 2010 10:35 pm
by FTMSupport
We just sent a test email to the server from a hotmail account, and it reached us instantly. You can also try support@fasterthanmonkeys.com. What did the failure say?