e-mail will not work.

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
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ddorval
Posts: 1
Joined: Wed Apr 14, 2010 5:12 pm

e-mail will not work.

Post by ddorval » Wed Apr 14, 2010 5:27 pm

I am trying to e-mail game results and get the following message. The e-mail could not be sent at this time.
khaubold
Posts: 9
Joined: Tue May 12, 2009 7:54 pm

Re: e-mail will not work.

Post by khaubold » Wed Apr 14, 2010 5:34 pm

Me too, same error
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: e-mail will not work.

Post by FTMSupport » Wed Apr 14, 2010 6:28 pm

It appears our Hosting provider was having an issue with email today. This is the second time this has happened in a few days. We are trying to get to the bottom of it. It appears to be working fine now, but please let us know if you have any trouble. It is best to email us at support@fasterthanmonkeys.com as emails come directly to us instead of waiting for us to read the forum.

When we find out about issues, we will generally post a message on the forum to let people know, so it is worth checking here as well, but an email will be the best way to notify us.

We are going to build in a backup email system so that if/when this type of issue occurs, it will automatically fail over to the backup email, and it should be transparent to our end users.

Thank you for your understanding.
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