Email after a game - Unsuccessful - Email could not be sent

[UMich99]

I'm trying to email the stats to myself in the Game Manager section and I keep getting a prompt: Unsuccessful - The email could not be sent at this time. What's the deal with this??

[jojolemon]

I'm having the same problem. I tried rebooting my phone but no success. I also tried with wi-fi turned off and on in case there was an issue with the wi-fi but still unsuccessful.

[Mophab]

I am having the same problem, with or without wifi.
Both the team and game statistics email options give this error.
I have also tried exporting and importing the data with no help.
Changing the destination e-mail address was no help either.

[FTMSupport]

We are looking into this right now.

[Domer1984]

Same problem.

[iscore@tragus.org]

Just another data point...
- export worked after several tries (FWIW I've been having trouble with export for a while now)
- i-ScoreCast Synch succeeds
- game and team stats emailing fails

[FTMSupport]

Our server logs are showing errors for emails sent after about 4:30pm Pacific. We are troubleshooting the issue right now and will post when it is fixed along with the reason for the failure.

Thank you for your patience.

[Domer1984]

The "crash" in the system happened around 7:30 p.m. EST. I sent one set of stats that e-mailed fine, at 7:28 p.m. EST. However, I tried sending something else a few minutes later and the system wouldn't allow it. It hasn't worked since that time.

[FTMSupport]

Our hosting provider is looking into it right now. Everything else should be working fine, just email is not sending. We will post back when they have resolved the issue.

[FTMSupport]

Emails should be working again. We will be getting an official explanation from our hosting provider in the next 24-72 hours, but things should be back to normal for now.

So officially, anyone who tried to send an email from 4:30pm Pacific to about 6:50pm Pacific were getting an error message saying it failed and to try again later.

We will report back when we get a root cause.

Thank you again for your patience on this issue.