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iScorecast link - Email working? (resolved)

Posted: Tue Feb 28, 2017 6:09 am
by Laurens55
Has anyone else had a problem emailing the link for the scorecast? I have tried from both inside an active game and after a completed game. Neither arrived.

Re: iScorecast link

Posted: Tue Feb 28, 2017 7:55 am
by OhioTex
Short Answer is NO.

I just sent myself a test at 10:45a eastern, worked fine. I also sent multiple over the weekend and yesterday. no issues

The #1 issue when this happens is email host provider junk mail filters, inaccurately flagging DoNotReply@iscoresports.com as junk mail. Have you checked your junk mail folder.? (second biggest issue is poor internet connectivity when sending/receiving, I assume you have good connectivity and other emails coming and going).

if it is going to your junk mail folder, if you can provide the mail host name (e.g. @gmail.com, @yahoo.com etc) depending on who it is support can sometimes test and even contact the email host provider to make sure DoNotReply@iscoresports.com is "white listed"

Re: iScorecast link - Email working?

Posted: Tue Feb 28, 2017 8:37 am
by Laurens55
Ah, never mind. Discovered the password to my mail account had expired and they were all sitting in the outbox. Duh!

Re: iScorecast link - Email working?

Posted: Tue Feb 28, 2017 8:41 am
by OhioTex
great.. glad resolved.