Page 1 of 1
iPad crashing problem / bug? (responded, pending user follow up)
Posted: Fri Feb 17, 2017 11:53 am
by tcddogs
I'm running into an iScore app crashing problem since the new release. I'm using v5.006 (it did it in v5.005 also) on a 3rd generation iPad. Here's the steps that cause the crash:
1. score a game and exit the scoring screen
2. open up Team Manager
3. select Email Stats
4. App crashes
After the crash, I open up iScore and go to Team Manager, select Email Stats and it works fine without crashing.
Any ideas on why I'm running into this?
thanks
Re: iPad crashing problem / bug?
Posted: Fri Feb 17, 2017 12:43 pm
by FTMSupport
Just tried the following steps several times -
1. Go to Game Manager, select game to Score, and get in Scoring Screen
2. Exist out of scoring screen and back out to main menu
3. Go to Team Manager and select a team
4. Select Email Stats
Not getting a crash. Are you getting a crash with that same set of steps? Or is there something more to it?
Re: iPad crashing problem / bug?
Posted: Sat Feb 18, 2017 8:00 am
by tcddogs
sorry for taking so long to respond back to you
Yes the steps you listed are exactly the steps I'm taking that results in crashing. It does it after every game. I don't have the crashing issue unless I try to email stats from the Team Mgr. screen after scoring a game.
Re: iPad crashing problem / bug?
Posted: Sat Feb 18, 2017 3:36 pm
by FTMSupport
Unfortunately we are not able to reproduce this crash. If anyone is seeing the same thing and has additional details that can help us reproduce, we would be happy to research further.
Re: iPad crashing problem / bug?
Posted: Sat Feb 18, 2017 7:56 pm
by OhioTex
I can not reproduce either (sorry) i tried.
iPad Air.
Iscore v 5.006
IOS 10.2.1
Not jailbroke