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Random iScorecasts on iScore Central Viewer (Resolved)
Posted: Mon Jul 25, 2016 5:57 pm
by Costanza
I've been getting random notifications from iScore Central about teams I didn't sign up to follow. Any ideas what might be happening?
Re: Random iScorecasts
Posted: Mon Jul 25, 2016 7:06 pm
by FTMSupport
We have a provider that sends the push notifications for us, and the provider has a bug that occasionally sends to additional recipients. We are working with them to try and get this resolved. Sorry for the inconvenience.
Re: Random iScorecasts
Posted: Tue Jul 26, 2016 4:44 am
by OhioTex
@costanza .. Thanks for posting .. As support noted, they are aware and working on.
Some more background info and if interested a interium manual workaround idea..
this has been a 'known issue' for a good bit (> month). It has been discussed some before in this forum, but So far no 'pattern' emerged that i have seen on when and why and no estimate to resolution.. In my opinion, Annoying but not so frequent as to be 'critical'..
That said, as i only care about 'my team' and we only play on weekend. I tried turning off 'app notification' durring the week and back on for weekend (in IOS, settings> notifcation> iscore central > disable ). It worked for me, in fact have not had any random notifications and assumed had been resolved.
So that is a temporary end user workaround if interested till fully resolved by technical folks