Viewer Not Displaying Correctly Horizontally on iPad

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coliver
Posts: 1
Joined: Fri Jun 17, 2016 6:46 am

Viewer Not Displaying Correctly Horizontally on iPad

Post by coliver » Fri Jun 17, 2016 6:58 am

When I try to score a game with my iPad in the horizontal (landscape) position, the field and pitch location box are below the lineups and halfway off the screen. I am unable to scroll down to them to fill positions, track pitch locations, indicate balls/strikes, etc. I exported all the data to the admin website, deleted the app, reinstalled it, and tried to import the data back. One, I kept getting an error saying the import was unsuccessful, and two, it didn't fix the problem with the viewer. Any ideas how to fix the viewer problem first?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Viewer Not Displaying Correctly Horizontally on iPad

Post by FTMSupport » Fri Jun 17, 2016 8:01 am

Can you email a screenshot of what you are seeing to support@iscoresports.com? We are not sure from the description what you are referring to, but a screenshot will show us exactly what you are describing. Thank you.
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