iScoreCentral Stats differ from Actual game stats on phone

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Jonawerks
Posts: 2
Joined: Wed Apr 27, 2016 5:23 am

iScoreCentral Stats differ from Actual game stats on phone

Post by Jonawerks » Tue May 24, 2016 8:50 am

Hi All,

I entered a game this weekend on a Samsung S7 and send out a Scorecast link to all the parents. After the game I exported the data and emailed the stats to myself.

The stats on the phone show the pitcher allowing zero earned runs with a 0.0 ERA. The parents pointed out the stats on iScoreCentral show 5 runs scored with 4 earned. Hits, Runs, BB, SO, etc are all correct but the ER's are not.

How can each app show a different number when they both use the same data? How can I correct the local game data?

Thanks,
Jona
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: iScoreCentral Stats differ from Actual game stats on phone

Post by FTMSupport » Tue May 24, 2016 12:27 pm

If you can do an Options -> Export and email your customer ID to support@iscoresports.com and let us know which game it is, we can take a look at your data to see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Jonawerks
Posts: 2
Joined: Wed Apr 27, 2016 5:23 am

Re: iScoreCentral Stats differ from Actual game stats on phone

Post by Jonawerks » Tue May 24, 2016 1:07 pm

Thank you, I will do that now...
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