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Iscorecast not working (answered)

Posted: Sat Apr 23, 2016 1:48 pm
by team mom
Connected to Internet. Game is broadcasting but is not showing up on iscore central. Person with direct link able to see. After game over tried rebooting and re synchnizing and game still does not show up. Earlier game is there. Twitter cast is working.

Re: Iscorecast not working

Posted: Sat Apr 23, 2016 2:17 pm
by chriscasebolt
had this issue too today -- 11:00 a.m. - 1:00 p.m. MDT

Re: Iscorecast not working

Posted: Sat Apr 23, 2016 2:22 pm
by team mom
Yes. Same time frame. Thx.

Re: Iscorecast not working

Posted: Sat Apr 23, 2016 4:14 pm
by team mom
Iscore central still having problems?

Re: Iscorecast not working

Posted: Sat Apr 23, 2016 4:31 pm
by FTMSupport
Searching for a game (as opposed to having a direct link) requires a database query. The database server was struggling at peak times. We have now resolved that issue and you should have a good experience again when searching for games. Sorry for the issue, and thank you for bringing it to our attention.

Re: Iscorecast not working

Posted: Sat Apr 23, 2016 5:22 pm
by team mom
Thank-you!

Re: Iscorecast not working

Posted: Sun Apr 24, 2016 5:04 am
by OhioTex
@team mom

When you say "direct link" is that a direct link to the game in "central viewer" app ( or a direct link to scorecast in a web browser)??

@suppprt
How can u bypass the search in central app..

If there is a way to generate a "direct link" that opens up a specific game in central viewer app please share/explain..


Background ....
On iOS phone, When I generate an email with game links from inside Iscore ( game info or scoring screen ) .. The email received Has three 3 links ( first two launch iscorecast in web browser third launches simple html viewer).. ( the options are appreciated). But I wish One of the links ( or a 4th) would check for app on device and open in "central viewer" if app is already downloaded . ( today when I have app open and running, the links do not know and I have to still search in app)

Re: Iscorecast not working

Posted: Sun Apr 24, 2016 7:12 am
by FTMSupport
Anything other than the emailed game links require searching the database to find the game. It is not related to the mobile app or not the mobile app.

Re: Iscorecast not working

Posted: Sun Apr 24, 2016 4:36 pm
by OhioTex
You mention "anything other than an emailed link require searching ..."

That implies there is a way to generate a direct link that opens a game in "central viewer"

Please show me how ...

I previously reported, when I generate a email link from within Iscore central app (iOS) by Triple dot menu > email link. The link I receive ( does not work . Below is a link from game yesterday

When I click on the link .. It directs me to App Store

http://iscoresports.com/central/redirec ... p=baseball


I feel silly but I can not produce a direct link to "central viewer " just web scorecast and hrml


Help

Re: Iscorecast not working

Posted: Sun Apr 24, 2016 7:00 pm
by FTMSupport
The email link from iScore Baseball when you email from the Game Info screen will take people to the viewer if they have it installed. It is possible that feature is not in the version that is in the app store, but will be soon.