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TruMedia Analytics - Not Displaying on Site Now

Posted: Mon Apr 18, 2016 9:25 am
by tngeek
I have not been able to view the TruMedia Analytics for a couple of days now. I am not receiving the "updating" message - I just get the page with a blank box (iframe) where the reports should be. I have tried with on 2 Macs (Safari and Firefox) and on one Windows PC with Firefox. Also two different Internet connections. I have not had it work for anyone on my roster and it was working prior to this past weekend.

Are the TruMedia reports broken right now?

Thanks

Re: TruMedia Analytics - Not Displaying on Site Now

Posted: Mon Apr 18, 2016 12:03 pm
by FTMSupport
We have contacted TruMedia and hopefully this will be back up shortly.

Re: TruMedia Analytics - Not Displaying on Site Now

Posted: Mon Apr 18, 2016 12:26 pm
by tngeek
Great - thank you.