GDP not recording correctly

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lanspach
Posts: 2
Joined: Sun Feb 21, 2016 7:59 pm

GDP not recording correctly

Post by lanspach » Sun Feb 21, 2016 8:06 pm

I'm new to iScore and I'm having an issue with some of the hitting statistics. I have played several games and recorded GDPs in several of them, but when I go back to the team statistics, none of them have recorded. I have double-checked the play-by-play to make sure I'm entering them correctly, and it appears that I am.

For instance, runner on 1st and 1 out. I tap Out > Ground Out > Medium Ground Ball to SS > 6-4-3, then when it asks what happened to the runner on 2nd I tap Double Play. It does not record in the hitting statistics that the batter grounded into a double play.

If this is not an Issue Reporting topic, I'm open to being shown it is my own user error, but I've tried everything I could to get it to correct itself and it won't work.

Any help you can give would be appreciated! Thanks.
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: GDP not recording correctly

Post by OhioTex » Mon Feb 22, 2016 2:24 am

That is the correct sequence.

It works that way on my iOS device ,

Best bet will be to export your data and send an email to support with your ID and issue information so they can trouble shoot. (Also Include your device type and Iscore software version )
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lanspach
Posts: 2
Joined: Sun Feb 21, 2016 7:59 pm

Re: GDP not recording correctly

Post by lanspach » Mon Feb 22, 2016 4:39 pm

Thanks for the help. I'll be sure to do that.
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