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iscore not updating
Posted: Mon Mar 09, 2015 2:58 pm
by htyner
scored my first game of the season, and the web viewer would not update automatically. had to exit of scoring, I-sync, and even then it would take several seconds/minutes to update, sometimes not at all, without re-syncing again.
only difference in this year and last, is a different phone, but now a 4g phone, in=game tweets work, just not in the browser.
help.
Re: iscore not updating
Posted: Tue Mar 10, 2015 9:20 am
by FTMSupport
It sounds like you do not have iScorecast enabled - go to the Options screen and be sure to enable the iScorecast option from there. Maybe when you got the new device it remained in the default state of OFF.
Re: iscore not updating
Posted: Tue Mar 10, 2015 5:19 pm
by htyner
scoring on same device, a XOOM tablet, only the hotspot has changed, to a new 4g phone.
if it was the device it wouldn't be updating at all. I had to exit, and I-sync for it to update.
Re: iscore not updating
Posted: Tue Mar 10, 2015 5:21 pm
by htyner
PS if you'll visit the latest game, it's stuck in the 5th inning, game's been over for over 18 hours.
http://data.iscorecentral.com/iscorecas ... esk8z7zm8z" onclick="window.open(this.href);return false;
Re: iscore not updating
Posted: Wed Mar 11, 2015 11:26 am
by FTMSupport
When a game gets "stuck", it means the connectivity is poor quality. Perhaps the new hotspot is having trouble in your current location.
Re: iscore not updating
Posted: Wed Mar 11, 2015 5:44 pm
by htyner
hmmm. should've had a good 4G connection, but due to a little precipitation, I WAS sitting in the stands, under a metal roof, which at times, definitely could have an effect.
i'll try something different, outside, under the stars/sun and check my signal strength. more to come.
i doubt that's it, but i'll try.
thanks