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iScoreCentral does not save changed information

Posted: Sun Mar 07, 2010 10:13 pm
by ekral
When I change any information from my.iscorecentral.com Teams tab and click Save, the information is lost. This happens when adding players, attempting to change the league associated with the team, or any other information. If I change the information on my iPhone and export, then it is changed on the server, but I can't seem to get it to change on the server itself.

Re: iScoreCentral does not save changed information

Posted: Sun Mar 07, 2010 10:24 pm
by FTMSupport
After making a change on the server, you have to then use Options->Import to get it back to your device. The flow would be:

1. Export from your device to the server

2. Make any changes you want on the server

3. Import back to your device

Be sure you have not made any changes on your device since the last Export as the data on your device will be overwritten.

Re: iScoreCentral does not save changed information

Posted: Mon Mar 08, 2010 7:17 am
by ekral
Sorry, perhaps I wasn't clear about the problem. I will go through the issue step by step.
1. Export information from iPhone to the server per your suggestion. One league, one team (Padres), no players on the roster.
2. Login to server
3. On the server, click on Teams. There is one team, Padres. So far, so good.
4. Click on Roster under Padres. There are no players.
5. Click on + to add a player. Add #75, Doe, John. Leave all other information as default.
6. Click + to add another player. Add #10, Public, John. Leave all other information as default.
7. Click Save. Players John Doe and John Public disappear. There is now a blank roster, the same as when I started.
8. Import from server to iPhone. No players.

The server does not allow me to save new or changed information.

Re: iScoreCentral does not save changed information

Posted: Mon Mar 08, 2010 8:23 am
by FTMSupport
This has now been fixed. You should be able to save players added to the website now.

Thank you for the detailed steps as it helped us identify the issue.

Re: iScoreCentral does not save changed information

Posted: Mon Mar 08, 2010 8:53 am
by ekral
Thank you, thank you, thank you! Works perfectly now.