Cumulative Stats (resolved)

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
User avatar
OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Cumulative Stats (waiting on user reply)

Post by OhioTex » Mon Apr 10, 2017 7:33 am

Ok, that explains a lot. - when you merged your teams you confused the program. but not giving up yet.
  • when you merge you have to be very precise to merge the correct direction (survivor on the left). the program tracks games, player and team by a unique underlying ID, (not what you read on the screen, so you can have multiple teams or players with the same human readable name, but program treats each as a unique item ). After a merge, The computer retains the surviving team/player ID, and it needs to be the correct one used in games, and rosters as you can imagine.
In prior post i suggested to review a sample players stats under player manager. Let me know if players stats look right under Player Manager .. (e.g. Mike Trout). (ultimately whole team) . do their stats and games played look correct? .

If player stats look fine under player manager, then we should be able to add him to the TEAM ROSTER as i described in prior post. Please test for a player. This process should work and then be a repeat by player.

Also from Team Manager > Team > Roster > you should be able to tap on a player and then tap on player stats . that is another way to see that the right player is in team roster.

By the way the more detail , and real names you provide , the less guessing i am doing.

(I will need to think on the 12 showing under games, i am hoping it self corrects.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
HHSIndians
Posts: 16
Joined: Sat Apr 08, 2017 6:14 am

Re: Cumulative Stats (waiting on user reply)

Post by HHSIndians » Mon Apr 10, 2017 8:39 am

Ok. I tested the players from the roster, by the way I have the team and players listed under League as HHH 2017. I tested two players Jave Armstrong and Grant Coffman and their player card shows the correct stats . It also shows their career stats, which I assume is showing because ALL LEAGUE is marked. I then added them to to the roster as described and then went back to team stats and recalculated. The same line appears as before.
User avatar
OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Cumulative Stats (waiting on user reply)

Post by OhioTex » Mon Apr 10, 2017 9:15 am

Leaving ALL league on for troubleshooting is best, once get stats visible, can address the leagues.

Ok, I expected that to work.. Hmm. (Maybe heading to having to send email into support and them perhaps being able to recover data, also may be heading to having to rescore the games )

Random Question, Is there any chance you have same team as home and away in a game or players in a game playing on both teams (home and away) (inter squad game). if so, that will throw the program in a tizzy, a player can only be in a game for a home or visitor team, but not both in same game. likewise can not have same team as visitor and home.

New Question, I forgot to ask.
  • Did you test the Opponent Team Stats in one of the 4 games. Are they as expected (team manager > Opponent Team > Team Stats)?
Follow up comments /questions to your your last post...
I tested the players from the roster,
  • a) can you give me the keystrokes you used to test the players from roster (i.e. team manager > team > roster > player > )?
    b) does your team roster have Armstrong and Coffman in it. Multiple times or just once?.
    Try removing Armstrong and Coffman from team roster (team manager > team > Roster > remove ) . Save, Exit back out,
    then go back into Roster and add player (team manager, team > roster> add player > pick Armstrong from list) save. check team stats. (team manager > team > team stats) (recalc if need)
I tested two players Jave Armstrong and Grant Coffman and their player card shows the correct stats
  • (what keystrokes.. I assume.. player manager > player > player stats > )
    how many games did it show for each kid? Armstrong and Coffman.
    i assume. you only have one Armstrong and one Coffman in your player manager list
It also shows their career stats, which I assume is showing because ALL LEAGUE is marked.
  • are you saying "career" because more games than expected, you should have a row of stats for each game and a total row for each category batting, pitching and fielding. If not a pitcher, will have header labels but no game row and no total
    ( in league manager > you can turn off ALL league and on HHH 2017 league , then go back to player manager > Armstrong and verify only 4 games expected )
I then added them to to the roster as described and then went back to team stats and recalculated.
  • what keystrokes did you do? (team manager, team > roster> add player > pick Armstrong from list)
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
HHSIndians
Posts: 16
Joined: Sat Apr 08, 2017 6:14 am

Re: Cumulative Stats (waiting on user reply)

Post by HHSIndians » Mon Apr 10, 2017 9:26 am

I tried deleting the two players Armstong and Coffmann and then adding them back in and then checking and recalculating stats, no change in what appears. Both Armstong and Coffman are only listed once in the roster. What appears on their player card is the 4 games from this year.League HHH2017 and the games they played in last year, League HHS 2016.
HHSIndians
Posts: 16
Joined: Sat Apr 08, 2017 6:14 am

Re: Cumulative Stats (waiting on user reply)

Post by HHSIndians » Mon Apr 10, 2017 9:31 am

I did check opponent stats for a game and they are listed. I also checked and I do not have the same team listed as home and away and do not have the same player listed on both home and away team
HHSIndians
Posts: 16
Joined: Sat Apr 08, 2017 6:14 am

Re: Cumulative Stats (waiting on user reply)

Post by HHSIndians » Mon Apr 10, 2017 9:35 am

IF I need to email iscore support, what is that email address. And if I need to rescore the games, can you send me steps to delete and rescore. Do I make sure that the league I set up for this year, HHH2017, is checked for each player on my roster and on the game info.
User avatar
OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Cumulative Stats (waiting on user reply)

Post by OhioTex » Mon Apr 10, 2017 9:42 am

What device, Android or iPhone ?

did you try Team Manager > Team > roster > tap on Armstrong > Player Sats .. did it show stats?
HHSIndians wrote:I did check opponent stats for a game and they are listed. I also checked and I do not have the same team listed as home and away and do not have the same player listed on both home and away team
  • = OK. THAT IS GOOD
I tried deleting the two players Armstong and Coffmann and then adding them back in and then checking and recalculating stats, no change in what appears. Both Armstong and Coffman are only listed once in the roster. What appears on their player card is the 4 games from this year.League HHH2017 and the games they played in last year, League HHS 2016.
  • OK thanks , but are armstrong and Coffman only listed once in PLAYER MANAGER

Lets try this,
  • ALL League ON. (we will deal with Leagues later,) .

    Remove Armstrong from team roster (Team manager > Team > roster > Armstrong > remove)

    Copy game line up to roster, ( game manager > select 1 of the 4 games Armstrong in > pitch by pitch /game edit > game Stats > edit starting line up > Home/Visitor (pick Armstrong team)> option > copy line up to roster.
go to team roster
  • is Armstrong now there, (team Manager > team > roster)
    does Armstrong have stats under team roster (team manager > team > roster > tap on Armstrong .. stats?
    now does team have stats ? (use recalc if needed) (team manager > team > team stats)
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
HHSIndians
Posts: 16
Joined: Sat Apr 08, 2017 6:14 am

Re: Cumulative Stats (waiting on user reply)

Post by HHSIndians » Mon Apr 10, 2017 9:51 am

Armstrong is listed twice, once as Jace Armstrong on 2017 roster and the other , Armstrong , on the 2016 roster. When I click on the player card for Armstrong, it shows his 2016 stats. I will wait on your reply before I try your suggestion of removing Armstrong from the roster and then copying game line up to roster
User avatar
OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Cumulative Stats (waiting on user reply)

Post by OhioTex » Mon Apr 10, 2017 9:53 am

I will reply to last post, in a minute. it is very informative. but for this.. see below

HHSIndians wrote: Do I make sure that the league I set up for this year, HHH2017, is checked for each player on my roster and on the game info.
and check on the teams in the league.

Leagues are a grouping (and filtering mechanism) for players/teams/games. When you enable a league, only players/games/teams with enabled leagues are visible on your handheld device. So Yes, assign games, teams (yours and opponents) and players (mainly yours, but optional on opponents) to HHH2017 League.
HHSIndians wrote:IF I need to email iscore support, what is that email address. And if I need to rescore the games, can you send me steps to delete and rescore.
support@iscoresports.com include Customer ID (found under options, or Options > admin website) and describe your situation, if you want even link to this thread. be sure and option > export your data, so support can review your specific data set.
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
User avatar
OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: Cumulative Stats (waiting on user reply)

Post by OhioTex » Mon Apr 10, 2017 10:07 am

Sorry for the extended effort on this. I am going to go through a number of things below. bear with me, take them one step at a time, and jus keep reporting back. .

#1 - What device are you using iOS or Android?
HHSIndians wrote:Armstrong is listed twice, once as Jace Armstrong on 2017 roster and the other , Armstrong , on the 2016 roster. When I click on the player card for Armstrong, it shows his 2016 stats. I will wait on your reply before I try your suggestion of removing Armstrong from the roster and then copying game line up to roster
  • #2) - this helps me to know you have two Armstrong (very important to know), but when you say "roster" i do not know where you are looking (under player manager, or team manager or game manager) I assume Team Manager, but helps to know definitively.

    you can help me help you, if you would add that info .. i.e. when clicking players/viewing stats are you under
    Player Manager,(aka Player Manager >Player > Player Stats,) or
    Game Manger (aka Game Manager > Game > Edit > Starting Line up ) or
    Team Manager. (aka Team Manager >Team > Roster > Player
    I know it sounds silly but it helps me know where you are at and trying.

    also you said you click on Armstrong 2016 it shows 2016 stats. but you did not say what happens when you click on armstrong 2017, does it show blanks, 2017 stats or something else?

    the whole copy line up idea, is since you have players that may have the same name "Armstrong" but to computer are two different players (i.e. the underlying unique id is different) copying from game manager > edit > starting game line up to Roster, makes sure they are on the team roster. (and by the way, if a player does not move from game line up to team roster, you may have orphaned the team, and that is a real problem).



NEXT THING TO TRY ..
League Manager
ALL league ON

IN PLAYER MANAGER (not team roster) do you have one or two Armstrongs? I am assuming two. If so, for troubleshooting, lets edit their names (in player manager) to add 2016 and 2017 to end of their last name. now when you click on Armstrong 2017 in player manager does he have the RIGHT stats for 2017 (how many games). Does Armstrong 2016 have right stats, in player manager (how many games)

for troubleshooting, We want to make visible to us as humans each unique Player that the computer tracks, hence the 2016 and 2017 tag (you can remove later). Knowing how many games are associated with each Armstrong will help me also see if explains the 12.

When you click on Armstrong 2017 , make sure and read at the end of their stats, what teams and leagues they are assigned too. is that correct? Especially the number and name of teams. ? Is armstrong 2016 assigned to right team? is armstrong 2017 assigned to right team. Are you perhaps missing a team ?

IN TEAM MANAGER
Review your list of teams carefully, do you have a 2016 team and 2017 team or just one? (i assume just one, but be sure you do not have a variation of team. For clarification while trouble shooting. Try adding the 2017 to your team name. (you can change back later)
now in team Manager > Team > roster, .. .which armstrong do you have Armstrong 2016 or Armstrong 2017. or both? click on names here (in team manager > roster) and tell me who has stats, does Armstrong 2016 have stats from here (how many games) , and armstrong 2017. (How many games)

by the way, if you edited the team name to team 2017. when you go back to player manager and click on Armstrong 2017, player stats, does he show team 2017 listed at end of his stats. If not, then let me know.


In Game Manager
for a 2017 game (one of the four,call it Game1-2017unless you have a better name)
Game Manager > game 1 2017 > edit > starting line up > visitor/home. Which Armstrong do you have listed 2016 or 2017? click on their name to show their player stats. ( Sometimes the name edit from before does not show up until you click on their name to show their stats)

you can add in a Dummy player here. to test the transfer, Add new Player, Create Player, Call him something like TEST Player. Save. make sure he is NOT batting. Save

go ahead and option copy line up -> to roster.

TEAM MANAGER
Team manager > Team 2017 > Roster > Who shows up are, Armstrong 2017 Armstrong 2016 Test Player ?

Report back findings..
..........................................
iScore Baseball/Softball
* FAQ http://iscoresports.com//baseball/support.php
* Updated Manual http://iscoresports.com/baseball/manual.php?gd=1
* Stat Formulas http://data.iscorecentral.com/legend.ph ... internal=1
Post Reply