Data sharing, character encoding

Post by **OhioTex** » Sat Jan 24, 2015 4:32 am

Support has a long standing track record of being very responsive .... Perhaps provide your email @extension so they scan for it.. And see if spam triggers at work.,

Also This thread originally started as a VMware ... is this still true? Or are we talking about straight android device or iOS device issue

Post by **FTMSupport** » Sat Jan 24, 2015 7:37 am

Try sending us a private message in this forum that includes your customer ID. Thank you.

milank · Post by **milank** » Sat Jan 24, 2015 8:20 am

This issue has nothing to do with VMWare any longer.
It has been discovered in that environment but it has been reproduced with plain devices.
I have just sent out the PM.

Post by **FTMSupport** » Sat Jan 24, 2015 10:20 am

Give it a try now and let us know if it is working.

milank · Post by **milank** » Sat Jan 24, 2015 11:02 am

Wow! Now correct on my Android device, will confirm the iOS dev once I have the confirrmation. Appreciate, thank you.

Post by **OhioTex** » Sat Jan 24, 2015 7:59 pm

That is more typical of their customer service. .

milank · Post by **milank** » Tue Jan 27, 2015 4:54 am

coming back to the topic - it seems to be fixed nearly anywhere, except:

Android: discover via device ID - team name (still broken national characters)
In iOS, the only issue seen now is the team name in the inning table on scoring screen, again broken characters.
No broken characters appear during preceeding steps (team manager, game manager), therefore likely app issue.
Thank you for your effort.

Data sharing, character encoding

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