Email after a game - Unsuccessful - Email could not be sent

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
iscore@tragus.org
Posts: 73
Joined: Mon Oct 26, 2009 11:12 am

Re: Email after a game - Unsuccessful - Email could not be sent

Post by iscore@tragus.org » Sun Apr 11, 2010 6:21 pm

Just to confirm, emails are working for me. Thanks for the quick fix on a Sunday evening!
UMich99
Posts: 2
Joined: Sun Apr 11, 2010 4:10 pm

Re: Email after a game - Unsuccessful - Email could not be sent

Post by UMich99 » Sun Apr 11, 2010 7:38 pm

Thanks for your quick action. I really appreciate it.
boameister
Posts: 1
Joined: Mon Apr 12, 2010 5:31 pm

Re: Email after a game - Unsuccessful - Email could not be sent

Post by boameister » Mon Apr 12, 2010 5:34 pm

"Unsuccessful" - The email could not be sent at this time. Ugh!!
Purdin
Posts: 7
Joined: Mon Apr 12, 2010 5:46 pm

Re: Email after a game - Unsuccessful - Email could not be sent

Post by Purdin » Mon Apr 12, 2010 6:08 pm

I am also now having this problem as of 10:00pm EDT on Monday April 12th
Purdin
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Joined: Mon Apr 12, 2010 5:46 pm

Re: Email after a game - Unsuccessful - Email could not be sent

Post by Purdin » Mon Apr 12, 2010 7:28 pm

Purdin wrote:I am also now having this problem as of 10:00pm EDT on Monday April 12th
Email is now working
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FTMSupport
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Re: Email after a game - Unsuccessful - Email could not be sent

Post by FTMSupport » Mon Apr 12, 2010 8:12 pm

We are still trying to get an explanation from our hosting provider of what caused this issue (both yesterday and today for a short period). We will post when we find out.
khaubold
Posts: 9
Joined: Tue May 12, 2009 7:54 pm

Re: Email after a game - Unsuccessful - Email could not be sent

Post by khaubold » Wed Apr 14, 2010 5:09 pm

I am having this error right now. Wednesday, April 14 8pm Central
Jaguardad
Posts: 2
Joined: Wed Apr 14, 2010 5:35 pm

Re: Email after a game - Unsuccessful - Email could not be sent

Post by Jaguardad » Wed Apr 14, 2010 5:42 pm

I'm having the same problem tonight 8:30pm CST. It worked fine last night but not tonight. Very frustrating!
khaubold
Posts: 9
Joined: Tue May 12, 2009 7:54 pm

Re: Email after a game - Unsuccessful - Email could not be sent

Post by khaubold » Wed Apr 14, 2010 6:17 pm

It just worked, but I do need this to work daily as I need to send scores to the newspaper after our games
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FTMSupport
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Re: Email after a game - Unsuccessful - Email could not be sent

Post by FTMSupport » Wed Apr 14, 2010 6:29 pm

It appears our Hosting provider was having an issue with email today. This is the second time this has happened in a few days. We are trying to get to the bottom of it. It appears to be working fine now, but please let us know if you have any trouble. It is best to email us at support@fasterthanmonkeys.com as emails come directly to us instead of waiting for us to read the forum.

When we find out about issues, we will generally post a message on the forum to let people know, so it is worth checking here as well, but an email will be the best way to notify us.

We are going to build in a backup email system so that if/when this type of issue occurs, it will automatically fail over to the backup email, and it should be transparent to our end users.

Thank you for your understanding.
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