Unable to add new teams after data sharing

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rlbadger
Posts: 2
Joined: Fri Apr 22, 2016 5:23 am

Unable to add new teams after data sharing

Post by rlbadger » Fri Apr 22, 2016 5:27 am

I'm using Android version v4.46.404 and after I imported data from the web (via data sharing), I can no longer add any new teams. When I click on Team Manager -> Add, I get the last team entered, and it only allows me to change this team I already entered. If I change the name, it simply changes the old team name. This has happened with both my android tablet and my android phone.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Unable to add new teams after data sharing

Post by FTMSupport » Fri Apr 22, 2016 9:51 am

If you can do an Options -> Export from your device, and email your customer ID to support@iscoresports.com, we can take a look at your data. It sounds like you imported a team with an internal ID of "0" which would cause adding a new team to default to that team's data. We can fix that if you export and email us.
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rlbadger
Posts: 2
Joined: Fri Apr 22, 2016 5:23 am

Re: Unable to add new teams after data sharing

Post by rlbadger » Wed Apr 27, 2016 4:34 pm

I exported and emailed the username to support. Let me know if you need anything else.

Thanks!

Ryan
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