Android version of iscore baseball crashing.

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
Post Reply
MNT2005
Posts: 2
Joined: Mon Jun 08, 2015 12:58 pm

Android version of iscore baseball crashing.

Post by MNT2005 » Mon Jun 08, 2015 1:02 pm

I have been using the iscore baseball app for 3 years now. For the first 2, I was using the version for my iphone 4s. I switched over to android this year and have suffered a few crashes where I get the message "unfortunately iscore has stopped". I did report on one occasion because it happened at the end of the game, however, the other times I did not bother to report since it was at the beginning of the game I and wanted to get back into the scoring screen asap. I never had issues with the version for iphone. Please help. Thank you.
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Android version of iscore baseball crashing.

Post by FTMSupport » Mon Jun 08, 2015 1:28 pm

If you can give us steps to reproduce the crash we can fix it. Unfortunately if it cannot be reproduced, it is likely a memory issue that we would not have any control of. You can either post steps here or email your customer ID and specific steps to support@iscoresports.com so we can take a look.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
HenryKR
Posts: 38
Joined: Fri Jul 26, 2013 9:23 am

Re: Android version of iscore baseball crashing.

Post by HenryKR » Tue Jun 09, 2015 12:30 pm

End all tasks, then it should work fine.

It apears to be a conflict someplace. Just run iscore and you'll be fine.

I've been running iscore on android fir about 3 years, been a minor issue all aping. But work around works every time
MNT2005
Posts: 2
Joined: Mon Jun 08, 2015 12:58 pm

Re: Android version of iscore baseball crashing.

Post by MNT2005 » Thu Jun 11, 2015 7:21 am

Thank you. I made sure all other apps were closed but it still crashed yesterday prior to me starting the game. I am getting push notifications though. I wonder if it has to do with those. I can try disabling them in future to see if that works.
HenryKR
Posts: 38
Joined: Fri Jul 26, 2013 9:23 am

Re: Android version of iscore baseball crashing.

Post by HenryKR » Fri Jun 12, 2015 4:09 pm

End all tasks, and clear the memory.

It's worked fit me ask the time, also make sure you have the newest version and your droid os is up to date
Post Reply