Unable to email stats

[cstrombe]

This has worked fine all season, but as of last game, cannot email game stats or team stats. When I try game stats, it spins for a while then pops up box saying "Email could not be sent at this time". When I try with team stats, it just spins forever and app becomes unresponsive.

Coach is asking for stats before tonight's game, so this is unfortunate timing....

[FTMSupport]

If you want to do an Options -> Export and email your customer ID to support@iscoresports.com along with the specific type of device you are using and what you are trying to email, we can try and reproduce the issue from a device here. We have sent several emails from within iScore this morning with no issues however, so maybe it is specific to your data, device, or network. But if you email us, we can try with your data to help narrow things down.

[cstrombe]

If you want to do an Options -> Export and email your customer ID to support@iscoresports.com along with the specific type of device you are using and what you are trying to email, we can try and reproduce the issue from a device here. We have sent several emails from within iScore this morning with no issues however, so maybe it is specific to your data, device, or network. But if you email us, we can try with your data to help narrow things down.

Clicked Export on main screen. Has been spinning with "Export in Progress" for 7 minutes now. Seems to be stuck.

[cstrombe]

If you want to do an Options -> Export and email your customer ID to support@iscoresports.com along with the specific type of device you are using and what you are trying to email, we can try and reproduce the issue from a device here. We have sent several emails from within iScore this morning with no issues however, so maybe it is specific to your data, device, or network. But if you email us, we can try with your data to help narrow things down.

Clicked Export on main screen. Has been spinning with "Export in Progress" for 7 minutes now. Seems to be stuck.

Turned off wifi and email is now working via the cell network. Export working now also. Strange.

[FTMSupport]

Sounds like maybe your WiFi router was preventing the internet connections for some reason. May need to try resetting your router.