MLB Stats Problem

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
sammy102374
Posts: 13
Joined: Tue Apr 07, 2015 8:55 am

MLB Stats Problem

Post by sammy102374 » Tue Apr 07, 2015 11:19 am

I have the MLB add on package. The MLB stats are coming over as a factor of 4 what they are supposed to be. I.E. if a hitter is 1-4 the state show 4-16. Also no pitching stats are being sent.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: MLB Stats Problem

Post by FTMSupport » Tue Apr 07, 2015 1:00 pm

We got a new stat provider this year and are looking into the issue. Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
sammy102374
Posts: 13
Joined: Tue Apr 07, 2015 8:55 am

Re: MLB Stats Problem

Post by sammy102374 » Wed Apr 08, 2015 9:09 am

Thank you for the quick response. Is there a time frame of when I can expect the problem to be fixed? I checked this morning and there are still no pitching stats and all offensive numbers are multiplied by 4. I love this app and I think the MLB add on is excellent but if it doesn't have the correct stats what's the point?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: MLB Stats Problem

Post by FTMSupport » Wed Apr 08, 2015 7:58 pm

We are working with the stats supplier to get it resolved as quickly as possible.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: MLB Stats Problem

Post by FTMSupport » Wed Apr 08, 2015 7:58 pm

We are working with the stats supplier to get it resolved as quickly as possible.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
sammy102374
Posts: 13
Joined: Tue Apr 07, 2015 8:55 am

Re: MLB Stats Problem

Post by sammy102374 » Thu Apr 09, 2015 10:46 am

The batting stats seem to be fixed but there are still no pitching stats provided. Thanks for all the help.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: MLB Stats Problem

Post by FTMSupport » Thu Apr 09, 2015 8:02 pm

We are still working with the stats supplier on this. Thank you.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
sammy102374
Posts: 13
Joined: Tue Apr 07, 2015 8:55 am

Re: MLB Stats Problem

Post by sammy102374 » Mon Apr 13, 2015 9:16 am

Is there any update when the problems with the MLB stats is going to be fixed?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: MLB Stats Problem

Post by FTMSupport » Mon Apr 13, 2015 9:36 am

We believe the only issue right now may be related to pitching stats, and we are hoping to have it addressed in the next day or two.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
sammy102374
Posts: 13
Joined: Tue Apr 07, 2015 8:55 am

Re: MLB Stats Problem

Post by sammy102374 » Thu Apr 16, 2015 3:59 pm

The stat problem is getting worse. There are still no pitching stats and now there are batting stats disappearing. Please get this fixed. It's frustrating to have paid for something that doesn't work.
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