Team Stats wrong mid season.

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bgstratman
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Joined: Tue Jun 10, 2014 11:53 am

Team Stats wrong mid season.

Post by bgstratman » Tue Jun 10, 2014 11:59 am

This last week team stats are incorrect...certain players are acutally loosing RBI's, another players at bats, walks and strike outs were miss caluculated. I tried to export and import again by the teams stats are still incorrect. Not sure about other players as well.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Team Stats wrong mid season.

Post by FTMSupport » Tue Jun 10, 2014 4:12 pm

Did you merge players? Map players? something that would change the stats? If you have a specific example of a player's stats that are wrong and can do an Options -> Export and email us at support@iscoresports.com with your customer ID and the specific example (game, player, and what iScore is showing that is different than what you believe it should be), we can take a look at your data to see what is going on.
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http://iscoresports.com/baseball/training.php#docs
bgstratman
Posts: 3
Joined: Tue Jun 10, 2014 11:53 am

Re: Team Stats wrong mid season.

Post by bgstratman » Tue Jun 10, 2014 5:55 pm

I did mistakenly map players. They disappeared. I also merged them. How can I restore them now?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Team Stats wrong mid season.

Post by FTMSupport » Tue Jun 10, 2014 10:11 pm

The merge and mapping process can not be undone just as the warning screens say when performing that process.

You can create new versions of your players, and use post game editing to put the new versions of players into the starting lineup and/or sub them into the appropriate spots in the game using the information at the following link:

http://iscoresports.com/baseball/kb/faq ... _edits.php
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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