Game ends but teams disappear and game stats inaccessible

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
Post Reply
KAP
Posts: 3
Joined: Sat Apr 05, 2014 5:06 am

Game ends but teams disappear and game stats inaccessible

Post by KAP » Fri May 09, 2014 3:23 am

I scored a softball game which ended normally after recording the hometeam's last out of the 7th inning but when I tried to review the game stats, the team names had been deleted from the boxscore and team stats were not available. I exported my data and tried to edit the game but no errors were found.

Can you help?

Thanks

KAP
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Game ends but teams disappear and game stats inaccessible

Post by FTMSupport » Fri May 09, 2014 9:18 am

If you can do an Options -> Export and email your customer ID (found on Options screen) and which game it is that you do not see team names and stats for to support@iscoresports.com, we can take a look at your data.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Post Reply