Missing Batting Stats

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strauss884
Posts: 2
Joined: Sat Jul 13, 2013 7:22 pm

Missing Batting Stats

Post by strauss884 » Sat Jul 13, 2013 7:26 pm

We just played a game and I went to look at the batting stats for the game and the screen was completely blank. The play by play is accurate and pitching and fielding stats Are correct. Any idea how to fix or what caused the issue?
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Missing Batting Stats

Post by FTMSupport » Sun Jul 14, 2013 11:46 am

Have you tried tapping the Recalc button when viewing the stats?
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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strauss884
Posts: 2
Joined: Sat Jul 13, 2013 7:22 pm

Re: Missing Batting Stats

Post by strauss884 » Sun Jul 14, 2013 2:48 pm

Yes. No luck.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Missing Batting Stats

Post by FTMSupport » Sun Jul 14, 2013 4:12 pm

If you can do an Options -> Export and email your customer ID and which game it is to support@iscoresports.com we can take a look at your data.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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