Email Game Stats with REDO

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sromano
Posts: 26
Joined: Sat Apr 21, 2012 1:56 pm

Email Game Stats with REDO

Post by sromano » Sun Apr 21, 2013 6:09 pm

I made a change to a game in the last inning of play (undo/redo). When I email/view full stats only scorecard is incorrect, does not show change. When I email/view only the scorecard for the team which I made the correction is is correct. Does the server have to sync?
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Email Game Stats with REDO

Post by FTMSupport » Sun Apr 21, 2013 6:17 pm

The server will save a copy of the scorecard when you email it. Are you saying that the emailed scorecard is not matching the scorecard that you see in iScore itself? If so, we would need you to do an Export and email your customer ID to support@iscoresports.com and let us know which game it is so we can try and reproduce it. We have never heard of the emailed scorecard not matching the scorecard in the app itself as the app itself generates the scorecard to email.
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sromano
Posts: 26
Joined: Sat Apr 21, 2012 1:56 pm

Re: Email Game Stats with REDO

Post by sromano » Mon Apr 22, 2013 3:03 am

Sort of. I learned my lesson and always email my stats right after game as a backup. There are 3 places to look at scorecard as far as I know. From the game info screen I send email the merged scorecard is incorrect (both teams) when I email the score card from team statistics area it is correct (single team score card) I will email you user ID and Game
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