pitch by pitch

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shelikesit
Posts: 1
Joined: Wed Apr 10, 2013 7:01 am

pitch by pitch

Post by shelikesit » Wed Apr 10, 2013 7:57 am

I noticed I have very errant stats for couple of players. I looked her up by her player card and discovered which game it is that is causing the error in reporting. This one game seems to be causing ALL my discrepancies in my true stats.

I went in to pitch by pitch to try to edit the specific play that happened. I do remember during this game my tablet freezing up, not sure it was this exact play but it's possible.

Anyways, The pitch by pitch has strike 3 called duplicated 3 times, and other duplicated entries that did not happen either such as the same runner scoring 3 times, it even involves a batter that was later down the lineup that batted the next inning and her striking out swinging 3 times and the base runner advancing 3 times...etc. OVER and OVER. It probably totals 100 entries for this one play.. can I delete all those entires since it will not let me edit them?? HOW?
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: pitch by pitch

Post by FTMSupport » Wed Apr 10, 2013 9:42 am

If you can do an Options -> Export and email your customer ID (found on Options screen) to support@iscoresports.com, we can take a look at your data to see what is going on. Let us know the game, players, and pitch to help us identify the issue.
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