Team stats

Bayndito · Post by **Bayndito** » Thu Jun 18, 2009 10:20 am

My team stats button takes several tries to make it work. Is this a known issue?

Post by **FTMSupport** » Thu Jun 18, 2009 11:07 am

We have not heard of this issue before. We know it can take a longer amount of time as more games are added (and we are working on optimizations for this), but have not heard of it not working.

I would be curious if maybe it is a memory-related issue. For more information on memory issues, and how to get around them, look at our FAQ here:

Memory Issues

Bayndito · Post by **Bayndito** » Thu Jun 18, 2009 12:39 pm

ok, i guess it is just taking a while to load. i thought because i didn't see the little circle right away that isn't wasn't working. i have 14 games on it, is that too many then? if it is then is there a way to do cumlitive stats with it automatically while only having one game at a time on it?

Post by **FTMSupport** » Thu Jun 18, 2009 1:56 pm

There is no limit to the number of games, it just takes longer to calculate the stats as more games are added because we are not storing the summaries of each game as separate data. It is a high priority for us to make it do that. If it does not make it into the upcoming release, it will definitely be in the following release.

Thank you.

cvbarnett · Post by **cvbarnett** » Fri Oct 23, 2009 4:38 pm

I'm having the same issue with pulling up the team stats. I doesn't seem to process it right away it takes a lot of tries to bring them up.

Post by **OhioTex** » Fri Oct 23, 2009 5:13 pm

this is a known behavior, taking time to calculate team stats, and delayed feedback that you did hit the button.
Posted elsewhere in the forum, FTM has indicated the next release will have the spinning icon show up right after you hit the stat button, so you know it is calculating.

ulyv · Post by **ulyv** » Fri Oct 30, 2009 9:02 pm

After updating to Ver 2.10.41 my Team Stats crashes after trying to access them. I have rebooted the phone and the problem still occurs.

Post by **FTMSupport** » Fri Oct 30, 2009 9:22 pm

If you can export your database to us (Options menu, Export) and email your customer ID (bottom left of Options menu) to [url=mailto:support@fasterthanmonkeys.com]support@fasterthanmonkeys.com[/url], we can take a look at your database to see what is causing the issue. In the email, please remind us of the problem. Thank you.

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