After update ... Email problem

[Eddie38]

M to have an issue after the (terrific, by the way) update. The program will not email the entirety of the completed game. It still sends "player cards" (i tested this) but to email the entire game info I have just gotten "cannot send email at this time" error. I know I m connected. Even rebooted to try. Ideas? Quick solve?

Thanks, Eddie

[Eddie38]

Typos on last entry. I am having problems emailing entire game info since yesterday's terrific update.

[FTMSupport]

If you have an Android device, update to the version released today (4.01) and it fixes a few email issues that came up.

If you have an iOS device, we know that Apostrophes in player names are causing email problems. An update will be submitted to Apple shortly. You can remove apostrophes from player names if that is the issue you are seeing and email will work now instead of waiting for the update.

If you are seeing any other issues, do an Options -> Export and email us at support@iscoresports.com with your customer ID and specifically what you are emailing that is causing an issue and we will take a look.

[Eddie38]

Will send you id. I removed the one apostrophe for an opposing team player and still did not mail from my iPad

[FTMSupport]

@Eddie38 - In your case it was the manager name that had an "&" character in it.

We believe we have actually resolved the email with apostrophes (and other special characters) now. If anyone has an issue at this point, it is likely something different.