Pitch count not accurate

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rsoph
Posts: 6
Joined: Sat Aug 29, 2009 4:44 pm

Pitch count not accurate

Post by rsoph » Sat Oct 10, 2009 1:10 pm

I have a game where the pitch count for one of the pitchers is not consistent with the pitch-by-pitch record for that pitcher.

I believe this may have to do with the way "UNDO" works. There was a pitching change that I failed to notice until a couple batters had passed. I then hit UNDO back to the point of the substitution and then re-entered the pitches under the correct pitcher. I suspect that the original pitcher did not have his pitch count "undone".

I can export the game with the discrepancy if that would help.

Russ
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FTMSupport
Site Admin
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Pitch count not accurate

Post by FTMSupport » Sat Oct 10, 2009 1:53 pm

Yes please export the data then email us at support@fasterthanmonkeys.com with your customer ID found under the Export button and a detailed description of the data that is not correct. Thank you.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Pitch count not accurate

Post by FTMSupport » Sat Oct 10, 2009 4:25 pm

Update:

This issue has been comfirmed as a bug for a specific situation where a pitcher who had already pitched in the game returned to pitch again and had a ball or strike count for his previous pitching that was greater than the ball or strike count for the pitcher he was replacing. We have repaired this issue for the next release v2.03.
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