Score Card Data Correct / Team Stats Incorrect

[sromano]

Scorecard is correct for the game played, but player and team batting stats are incorrect. Most players had 2 PA on scorecard but in Team Batting stats it shows 1 or 0 PA for batters. Also player has a base hit. On scorecard it is recorded but not on any Player, Team stats pages..

[sromano]

Now that Im looking at it more . Looks like it stopped recording data after 1st inning ended, Stats all stop , but score card correct. Also play by play is correct..

[FTMSupport]

Is the game showing as "F" (finished) on the Game Manager screen? Stats are not calculated until the game is over. You can use Misc -> End Game if the game ends early due to reaching a time limit for example. You can try using the Recalc from the Stats screen to have iScore recalculate your stats.

[sromano]

Yes, game ended early. Did select end game. Game manager screen does show game as complete or finished. I can email you game link and game stats if you like.

[FTMSupport]

Yes, do an Options -> Export and email us your customer ID and which game you are having issues with, and either re-describe the issue or include a link to this forum in the email. Please send email to support@iscoresports.com.

[OhioTex]

One thing to try if the stats do not seem up to date is RECALC (upper right button on a game manager stat screen for IOS while on on Android, you would press the Context Menu button from the stats screen to reveal the Recalc option).