Just bought the App 2.02.11 Crashing
Just bought the App 2.02.11 Crashing
I just bought the App tonight and was playing around with it. I Set-up a game but everytime I went into the Game Manager to update anything it would crash. Also, Team Manager, Score A Game, would do the same.
Re: Just bought the App 2.02.11 Crashing
Hi and welcome!
A little more info would be helpful in trying to find out what is happening. First, is your device "jailbroken"? There has been reports of similar crashes with jailbroken iPhones. Second, if it is an iPhone, what kind? First generation iPhones has less memory than iPhone 3Gs and sometimes these crashes are a symptom of low memory problems. Usually, they go away simply by turning the device off completely, and turning it back on.
Report back, this is a pretty active user community trying to help each other, and FTM support is great and fast. Hope you will be enjoying this great app soon!
A little more info would be helpful in trying to find out what is happening. First, is your device "jailbroken"? There has been reports of similar crashes with jailbroken iPhones. Second, if it is an iPhone, what kind? First generation iPhones has less memory than iPhone 3Gs and sometimes these crashes are a symptom of low memory problems. Usually, they go away simply by turning the device off completely, and turning it back on.
Report back, this is a pretty active user community trying to help each other, and FTM support is great and fast. Hope you will be enjoying this great app soon!
Re: Just bought the App 2.02.11 Crashing
I echo what jdonato said.... sounds like a memory leak issue... assuming you have current iphone/itouch with OS version 2.2 or later. It will work, this is overcomeable and you should be up and running in no time.. .
simply try shutting down / resetting you iphone/itouch completely by holding down the power key till you get the apple shut down / start up logo.
Once memory is reset, try iscore again. it should be fine.
Let us know how it turns out
simply try shutting down / resetting you iphone/itouch completely by holding down the power key till you get the apple shut down / start up logo.
Once memory is reset, try iscore again. it should be fine.
Let us know how it turns out
Re: Just bought the App 2.02.11 Crashing
The iPhone is a new 3G running OS 3.1 with 6.8gb available - I have powered off the phone and retried the App but still crashes.
Re: Just bought the App 2.02.11 Crashing
No jailbreak?
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FTMSupport
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Re: Just bought the App 2.02.11 Crashing
@mlt6703 - If you could please export your database to us (Options Menu, Export) and email us your customer ID (bottom left of Options screen) to support@fasterthanmonkeys.com" onclick="window.open(this.href);return false, we can take a look at your database to see what might be causing the issue.
We have seen two issues lately that can cause crashes... one is if you have a team where all players have Batting=NO and try and start a game. You must have at least one batter for each team. The second was we had one user that had an empty team name. When they went to Game Manager, the visiting team was showing with a blank line.
Anyway, if you could send us your database, we can take a look. Thank you.
We have seen two issues lately that can cause crashes... one is if you have a team where all players have Batting=NO and try and start a game. You must have at least one batter for each team. The second was we had one user that had an empty team name. When they went to Game Manager, the visiting team was showing with a blank line.
Anyway, if you could send us your database, we can take a look. Thank you.