Game not started

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
Post Reply
atf
Posts: 37
Joined: Wed Jun 24, 2009 7:42 am

Game not started

Post by atf » Thu Sep 10, 2009 1:20 pm

I have an active game that I did not finish yesterday that shows "game not started" status. Will the start date and stop date record after the completion of the game? When games are timed, it is nice to know how much time has elapsed since the first pitch.
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Game not started

Post by FTMSupport » Thu Sep 10, 2009 1:34 pm

The end date/time is recorded when the game is ended. The start date/time should have been recorded when you clicked "Play" to start the game. If you have a game that is in the middle of scoring, and shows "Game not started", we would like to see your database so we can try and find out why that is.

If you could export your database to our servers (Options Menu, Export), and email us your customer ID (bottom left of Options screen) to support@fasterthanmonkeys.com" onclick="window.open(this.href);return false, we can take a look.

Thank you.
atf
Posts: 37
Joined: Wed Jun 24, 2009 7:42 am

Re: Game not started

Post by atf » Mon Sep 14, 2009 1:30 pm

I unfortunately deleted the game. I could not comlpete the game due to inexperience with the new version. That being said, I just started a new game by going through game manager, hitting the plus sign and selecting two existiing teams. The game did start properly. The game I deleted did not start and I did get through 3 innings of play. I entered and exited the game multiple times and the game never showed a start time and date.
Post Reply