Primary team missing and emails not coming from server

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jjotto
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Joined: Fri Apr 06, 2012 6:15 pm

Primary team missing and emails not coming from server

Post by jjotto » Wed Jun 27, 2012 7:26 am

I emailed all of the player cards and cumulative stats last night and they were not received by the coach (as they usually are) even though the notification for successfully sent popped up. I went to resend this morning and our primary team (and cumulative stats) is not in the program. Every game and every player is there. I recreated the team and added the players to the roster but it does recreate the team stats from all of the games.
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Primary team missing and emails not coming from server

Post by FTMSupport » Wed Jun 27, 2012 8:01 am

If you create a team again, it will not be the same team, it would be a new team.

Go to League Manager, and make sure you have a check mark next to the All league, then see if your team appears again.
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andocer
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Joined: Wed Jun 27, 2012 8:07 am

Re: Primary team missing and emails not coming from server

Post by andocer » Wed Jun 27, 2012 8:09 am

Also have email problem.
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FTMSupport
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Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Primary team missing and emails not coming from server

Post by FTMSupport » Wed Jun 27, 2012 9:32 am

When you say "also have email problem", can you be more specific? Are you getting a "Successful" message when sending the email? Or getting an "Unsuccessful" message? We did have a period of time this morning where email was not working for iOS devices and that has been fixed. Android still has an issue with email that we are working through.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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