Only Home Team Pitch Counts Display

[HeatDad]

Since the last update, only the home team's pitch counts will display on the scoring screen.

[FTMSupport]

Which device are you using? We do not see that happening on any devices here. Be sure you have actually selected the pitcher for both teams. If you do not have a pitcher selected, iScore will not track pitch counts for the team that does not have a pitcher selected.

[HeatDad]

I am using an iPad (both iPad 1 and iPad 3). I do have both pitchers selected on the starting line ups. It will show whoever is pitching for the home team even after a pitching change but won't show the visiting pitchers. The issue just started in the last week or so ( I first noticed it last Thursday and it has happened on the subsequent 2 games). I will take a screen shot of it during the next game this Saturday if it does it again.

[HeatDad]

I have started a simulated game and taken a screen shot of the issue. Can I email it to someone?

[FTMSupport]

Sure, you can email it to us at support@iscoresports.com. Please do an Export from your device and include your customer ID as well so we can look at your data. We just did a test on an iPad with the latest version of iScore, and it is tracking pitch counts for the pitcher of both teams as we enter the balls and strikes.

Send us an email and we will take a look at your data.

[HeatDad]

Never mind. I just realized what I was doing. I started scoring in landscape mode with the new iPad 3 because of the folding cover and just realized that the pitch counts are stacked with the batting orders rather than side by side like they are in portrait mode. Thanks for your help though. Can't wait for the fielding vs throwing error update! Will it be retroactive for editing previous games? Right now we track throwing errors in notes...

[FTMSupport]

Yes, you will be able to edit previous games.