Box score on screen and scorecard don't match

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Alesis89
Posts: 1
Joined: Sat Apr 14, 2012 7:18 am

Box score on screen and scorecard don't match

Post by Alesis89 » Sat Apr 14, 2012 7:33 am

I made a correction on a scored run that was later determined to not have scored before the third out was made. That was in the fifth inning. Then mysteriously a run showed up at the top of the seventh inning while i was recording the first batter. Not sure how that happened. When I go to the scorecard it shows everything correctly. I can't seem to find anyway to correct the incorrect run.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Box score on screen and scorecard don't match

Post by FTMSupport » Sat Apr 14, 2012 8:08 am

We have not heard of runs appearing. If you can do an Options -> Export and then email your Customer ID (found on Options screen) to support@iscoresports.com, we will take a look at you data. Be sure to let us know the game and inning details in the email.
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http://iscoresports.com/baseball/training.php#docs
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