Scorecast - replay not working in latest version - RESOLVED

[dr_java]

Replay is not working with the latest version. Using FF and Linux, I see nothing after selecting Replay. (Works fine w/Classic). With IE8/Win7, I receive a dialog box pop-up with "failed to retrieve Game from server" message.

Two follow-up questions:
is there a way to append customer ID to URL (so I can send link that includes ID, so user doesn't have a multi-step login)?
is there a way to access the old HTML version?

[mprusak]

Not sure if you mean you dont want the customer id to show in the url or you just want to avoid having to enter (and know) the customer id login process.

If the latter: http://data.iscorecentral.com/iscorecas ... xxxxxxxxxx" onclick="window.open(this.href);return false; (replace xxxxxxxxxx with your customer id.

If the former and you have a team website, replace xxxxxxxxxx with the team url name.

Incidentally, I am not having any problem with replay scorecast on Chrome/Win 7.

Old HTML link is still available at:

http://data.iscorecentral.com/iscorecas ... xxxxxxxxxx" onclick="window.open(this.href);return false;

(same idea regarding use of customer id or team name to replace x's)

[FTMSupport]

If you can email us your Customer ID and let us know which game is giving you that error in the email, we can take a look at your data. The email address is support@iscoresports.com.

[dr_java]

Problem identifed: Apostrophy in team name causing problem with replay.

mprusak: Thanks for the info!