App keeps closing on my Itouch

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Tom G.
Posts: 14
Joined: Wed Feb 24, 2010 11:16 am

App keeps closing on my Itouch

Post by Tom G. » Tue Feb 07, 2012 9:13 am

I am on an Itouch V 3.1.3. I just upgraded to newest patch of Iscore. When I go to Team Manager, select team, select roster, select player on roster, I get kicked out on last step. I am allowed to do other things in the app but that sequence kicks me out. I have 3.8 GB of memory left. Any ideas?

Please note that I have reset the device twice. Though this helped that I can now edit some players on Team Manager, the majority of players boot me out of program if I try to edit.

Note: I have been using Iscore for three years now. This will be my third season.
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: App keeps closing on my Itouch

Post by FTMSupport » Tue Feb 07, 2012 9:56 am

If you can go to Settings, General, About and note both the Version setting there and the Model, and do an Options -> Export from within iScore and email us at support@iscoresports.com with your Customer ID (found on Options screen), and let us know which player you are selecting that is causing a crash, we will see if we can reproduce the issue to see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Tom G.
Posts: 14
Joined: Wed Feb 24, 2010 11:16 am

Re: App keeps closing on my Itouch

Post by Tom G. » Tue Feb 07, 2012 3:11 pm

Thanks FTM, apparently it came down to how quickly I touched the player on the roster. If I held my finger long enough for the selection to appear, it would work. If I quickly touched the player without letting the highlight come up the program would close on me. So, I will hold my finger on the player for a half second longer and call it fixed. I appreciate this great app and for your support.
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