Player spray chart not updated with last game

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Bemayo
Posts: 9
Joined: Sun Mar 27, 2011 11:34 am

Player spray chart not updated with last game

Post by Bemayo » Fri Oct 07, 2011 5:01 am

I scored a new game last night, and was looking at the player cards today. None of the hits are shown on the player card of those who hit the ball. The scorebook does show the locations. I did make sure the game was ended, and even tried a recalc on the teams. Any advice?
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team mom
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Location: Atlanta, GA

Re: Player spray chart not updated with last game

Post by team mom » Fri Oct 07, 2011 5:30 am

It may be a league issue (maybe game is assigned to a league and player or team is not.) Make sure that All Leagues are checked and try again.
Team Mom

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Bemayo
Posts: 9
Joined: Sun Mar 27, 2011 11:34 am

Re: Player spray chart not updated with last game

Post by Bemayo » Fri Oct 07, 2011 10:53 am

Thanks for responding. I tried that and they still don't show. Interestingly, they do show up on the admin website. FWIW, I am using the iPad edition, newest version.
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FTMSupport
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Re: Player spray chart not updated with last game

Post by FTMSupport » Fri Oct 07, 2011 10:59 am

The only difference between the report on the website and the report on the device is the device filters by league, and the admin website does not. If you want to do an Options -> Export, and email us your customer ID and the specific player where you are seeing a different, we will take a look. Send email to support@iscoresports.com.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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OhioTex
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Location: Columbus OH

Re: Player spray chart not updated with last game

Post by OhioTex » Fri Oct 07, 2011 4:35 pm

Turn on the Special ALL league in league manager.. Then check the player profile..
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FTMSupport
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Re: Player spray chart not updated with last game

Post by FTMSupport » Fri Oct 07, 2011 4:41 pm

User had to force close iScore and re-open, and then the hit chart was fine. Only thing we can think of is maybe there was some memory issue going on and the restart fixed it.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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