Batting Stats are incorrect

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atl151
Posts: 2
Joined: Mon Sep 12, 2011 8:51 pm

Batting Stats are incorrect

Post by atl151 » Mon Sep 12, 2011 9:04 pm

Pitch By Pitch correctly says player had a hit.
Scorebook correctly has a 1B

Team Batting stats for that player show no HIT. I have tried recalc. Data exported to isscore central Box Score has it correct. Other than manually fixing the data in the Team Batting section - what should I do? What if I hadn't remembered the hit.

Same issue for another player with an RBI - Scorebook, Pitch by Pitch has is correct Team Batting does not
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FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: Batting Stats are incorrect

Post by FTMSupport » Mon Sep 12, 2011 9:14 pm

Sounds like one of two issues... either the player is not in the Team Roster (go to Team Manager, select the team, and verify the team is in the Roster), or the second likely cause is having the player in the system twice (first go to League Manager and make sure All is selected, then go to Player Manager and see if the name exists twice).

If you do not think it is either one of these things, you can do an Options -> Export from your device and email us your customer ID (found on Options screen) and which player / game you are seeing this issue with and we can take a look. Send email to support@iscoresports.com.
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