no photo upload option without Admin password ?

If you are having an issue with iScore Baseball, please post it here and we will try and find solutions so everybody will be aware of them.
Post Reply
azdavidr
Posts: 2
Joined: Sun Aug 28, 2011 6:41 pm

no photo upload option without Admin password ?

Post by azdavidr » Sun Aug 28, 2011 7:14 pm

I can't get the 'Add to Photo Gallery' options on our photos page unless I use the admin password. I have tried both with and without a 'Photo Upload Password'. I have also tried using the same password for 'Guest' and 'Photo Upload', or different passwords. Nothing ever works, except the 'Admin' password.

What might I be doing wrong ?

thanks,
Dave
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: no photo upload option without Admin password ?

Post by FTMSupport » Sun Aug 28, 2011 8:06 pm

All three passwords (Guest, Photo, and Admin) must be different. The Photo Upload option is available when you are logged in with the Photo or Admin Password. If you have any of the passwords the same, the system will treat it as the lowest level access when you log in.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
azdavidr
Posts: 2
Joined: Sun Aug 28, 2011 6:41 pm

Re: no photo upload option without Admin password ?

Post by azdavidr » Mon Aug 29, 2011 8:14 am

FTMSupport wrote:All three passwords (Guest, Photo, and Admin) must be different. The Photo Upload option is available when you are logged in with the Photo or Admin Password. If you have any of the passwords the same, the system will treat it as the lowest level access when you log in.
Thanks. This is good info that I didn't know. Unfortunately, it still isn't working for me. I have 3 separate passwords for admin, guest & photo upload. When I am completely logged out, and try my photo password it doesn't take it, almost as if I'm typing it incorrectly. Guest and admin work fine. I've double and triple checked that I am using the same password that I set in 'settings'. Where do I go from here ?

thanks!
Dave
User avatar
FTMSupport
Site Admin
Posts: 13193
Joined: Sat Mar 28, 2009 7:25 pm

Re: no photo upload option without Admin password ?

Post by FTMSupport » Mon Aug 29, 2011 8:17 am

Send us an email to support@iscoresports.com with your customer ID (found on Options screen) and remind us the email is because "the photo upload password is not letting you upload photos", and we will take a look at your account.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
Post Reply