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iScoreCast Stopped Mid-Game

Posted: Thu Apr 24, 2014 8:09 am
by runningwolful
Is there any way that the program could notify you during the game if something happens with the iScoreCast? In our last game, I was told by two viewers that the scoring stopped in the middle of the game, and the rest of the game was not broadcast. I suppose a re-sync would have fixed it, but I had no way of knowing there was a problem. By the way, the complete game was captured and is available for replay without interruption, though.

Re: iScoreCast Stopped Mid-Game

Posted: Thu Apr 24, 2014 8:52 am
by FTMSupport
If you are using an iOS device, there is a little "broadcast tower" icon that you can tap to see the status of the iScorecast data being sent to the server. The app will continue trying to re-send the data to the server until it is successful. The only thing that would stop the data from making it is a low quality internet connection.

Re: iScoreCast Stopped Mid-Game

Posted: Fri Apr 25, 2014 7:34 am
by runningwolful
Thanks. This was at an away game location from which I had not broadcast before; so, not sure about the signal strength. (I use an older iPad with a hot spot.) I will try to remember to monitor the status when there is a break in the action.