Rain delay

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Bearcat09
Posts: 20
Joined: Wed Jan 16, 2013 3:19 pm

Rain delay

Post by Bearcat09 » Thu Jun 06, 2013 3:12 pm

This weekend our last game was delayed two separate times for weather. I used the rain delay option to suspend the game timer, but when I resumed the game it had reset the game time back to 00. Could this be changed so that it resumes with where the time was when the delay was started?

Thanks so much!
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FTMSupport
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Joined: Sat Mar 28, 2009 7:25 pm

Re: Rain delay

Post by FTMSupport » Thu Jun 06, 2013 7:37 pm

When you resume after a rain delay, it should actually continue from where it left off. If you go into game manager now, select the game, and tap play, does it show the correct amount of time for the game?
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Bearcat09
Posts: 20
Joined: Wed Jan 16, 2013 3:19 pm

Re: Rain delay

Post by Bearcat09 » Tue Jun 11, 2013 4:28 pm

Sorry, just remembered my post, it set the game clock back to 00:00. I started a new game and let a couple minutes expire, pressed Rain Delay, waited a minute and then pressed Resume Game. It set the time expired back to 00:00.
Bearcat09
Posts: 20
Joined: Wed Jan 16, 2013 3:19 pm

Re: Rain delay

Post by Bearcat09 » Wed Jun 12, 2013 4:48 pm

Bump
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FTMSupport
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Re: Rain delay

Post by FTMSupport » Wed Jun 12, 2013 7:53 pm

If you can do an Options -> Export and email your customer ID (found on Options screen) to support@iscoresports.com, and let us know which game it is and the type of device you are using, we can take a look at your data to see what is going on.
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
pcdmint
Posts: 1
Joined: Wed Jun 12, 2013 9:14 pm

Re: Rain delay

Post by pcdmint » Wed Jun 12, 2013 9:24 pm

I had the exact same issue a few days ago. Our game was delayed. I remained on the same screen iScore screen after pressing Rain Delay. When we resumed play, I pressed the button to resume the game. I don't remember exactly the name of the button, but it was in the same place as where I chose the rain delay. Once game was resumed, the game time went back to 0.
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