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Machine Reset - How Do I Access Data
Posted: Fri Jul 11, 2014 4:23 am
by JamesC
My iPad crashed and I had to reinstall everything from scratch. Realised a new Customer ID has been assigned. How do I access the data from old machine to new account. Can't login to old customer ID - I know the ID, but password lost in upgrade, and there doesn't seem to be any way to retrieve it. Please help - team waiting on stats.
Re: Machine Reset - How Do I Access Data
Posted: Fri Jul 11, 2014 7:51 am
by FTMSupport
If you registered your device to an email address, you can register the new account to the same email address, and then use data transfer as described here:
http://iscoresports.com/baseball/kb/faq ... lldata.php
If that does not help, if you can do an Export with your NEW account, and email us at
support@iscoresports.com with your old and new customer ID, we can transfer the data for you.