How to recover data after a Kindle Fire HD factory reset?

[jvctnt]

Hi,

I had to do a factory reset of my Kindle Fire HD. I backed up the data first, but now my iScore data is no longer there after Kindle re-downloaded the app.

Can you please tell me where the data is stored on a Kindle Fire HD? Perhaps I can recover the data from the backup I took before the factory reset.

Or, do you perhaps have any of the data? My account is 'jvctnt'.

Thank you in advance for your help!!

Regards,
Jon Van Camp

[FTMSupport]

If you performed a backup, then you should be able to perform a restore and it should restore your data.

If you have ever done an Options -> Export from iScore, we would also have the data on our server. If you email your old and new customer ID (found on Options screen in iScore) to support@iscoresports.com, we can take a look to see if you ever exported to our server.