Importing/Exporting Games to wissports

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boschb
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Joined: Wed Apr 09, 2014 8:03 am

Importing/Exporting Games to wissports

Post by boschb » Wed Apr 09, 2014 8:11 am

Since I began using the option to import our schedule and then export the results to http://www.wissports.net" onclick="window.open(this.href);return false; I have had trouble with iScore. What is happening is I am having my players listed multiple times in my roster and it is making strange substitutions that are only being noticed AFTER the game is complete.

If I go in and delete the multiples, I lose stats for games...for example, I have a girl listed twice right now that has 2 games under one name and 1 game under the other listing of the same name. I tried merging the records but got a message saying that I can't merge players with the same name.

Please help.
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FTMSupport
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Re: Importing/Exporting Games to wissports

Post by FTMSupport » Wed Apr 09, 2014 8:51 am

Merge is the way to fix this. When merging, you have to select one version of the player in the left list and a second version in the right list. You can not select the same player (row) in both lists.
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dobberino
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Joined: Sun Apr 06, 2014 6:46 am

Re: Importing/Exporting Games to wissports

Post by dobberino » Sun Apr 13, 2014 6:23 am

Have there been any issues with the exporting of stats to Wissports.net in the last few days? I was able to export successfully our first three games, but Thursday's and Friday's games have yet to show on Wissports.net after several exports. All games were imported from the web site first.
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FTMSupport
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Re: Importing/Exporting Games to wissports

Post by FTMSupport » Sun Apr 13, 2014 8:35 am

We have not heard anything, but you may want to contact them. Here is the only information we have on how the process works:

http://iscoresports.com/baseball/kb/faq ... rtngin.php
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http://iscoresports.com/baseball/training.php#docs
dobberino
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Re: Importing/Exporting Games to wissports

Post by dobberino » Sun Apr 13, 2014 9:09 am

This is odd, because the first two games of the season our opponents did not have their rosters on wissports.net, yet I entered their rosters on iScore after I discovered the games and was able to export the stats back to wissports.net. These games from Thursday and Friday were in the same situation, but now it is not exporting.
hfish
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Joined: Sun Apr 13, 2014 2:09 pm

Re: Importing/Exporting Games to wissports

Post by hfish » Sun Apr 13, 2014 2:36 pm

Dobberino-Have you had any luck exporting your stats today. I am having the same problem with my stats not exporting to wissports as well.
dobberino
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Re: Importing/Exporting Games to wissports

Post by dobberino » Sun Apr 13, 2014 4:06 pm

No luck today.
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FTMSupport
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Re: Importing/Exporting Games to wissports

Post by FTMSupport » Sun Apr 13, 2014 7:24 pm

We would suggest contacting Sport Ngin support at:

http://help.sportngin.com/customer/port ... contact-us
Check out the new iScore Baseball documentation page!
Includes videos and user manual.
http://iscoresports.com/baseball/training.php#docs
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