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Can't login to Admin website

Posted: Fri Mar 28, 2014 11:38 am
by kekoa
I've logged in many times to download code to use at maxpreps. Today i can't log in - response is: Invalid user and/or password! - tried resetting password, changing password, all to no avail. I am able to export from my iphone to the site (export to the iScore application servers) Please advise - I need to upload 2 games to maxpreps.

admin website URL - http://my.iscorecentral.com" onclick="window.open(this.href);return false;

thanks,
Tux

Re: Can't login to Admin website

Posted: Fri Mar 28, 2014 4:27 pm
by FTMSupport
We just tried with one of our accounts and it worked fine. If you want to email your customer ID that you are exporting from and trying to log in with to support@iscoresports.com, we can take a look at your data to see what we find.

Re: Can't login to Admin website

Posted: Fri Mar 28, 2014 4:44 pm
by kekoa
Just sent email. Awaiting your response. Thanks. Tux

Re: Can't login to Admin website

Posted: Fri Mar 28, 2014 10:37 pm
by kekoa
Solution was emailed from iScore. My id started with a bunch of F's. It works now, thanks.

EDIT BY FTMSUPPORT: If you have an ID that starts with FFFFFFF, please email us at support@iscoresports.com for a fix.