No, you do not have to have a team web site subscription to have a player web site subscription.
Lets trouble shoot..
a) What steps did you take? / where are you in the process (see my steps below) (have you Option > Exported Lately)?
b) do you have multiple devices (i.e. are you sure you purchased for the correct device with all your data )?
c) Do you have multiple versions of your player on your handheld?
(if so they need to be consolidated, ideally before you purchase the subscription) ?
to see if you have duplicate players, on your hand held device,
turn on all league in league manager, then look in player manager in your hand held.. any duplicates of your "player"?
if so post back, for more info. (have to figure out which is the "master player" to merge into
d) a common issue with team Web sites not showing the data you want is leagues, but i do not think (from memory) that comes into play with Player Spotlight sites,. the more common issue is unintentional Multiple Players
......
here are the steps to create a new Player Spotlight Web Site Subscription
step 0 - Option > Export (always a good idea to back up your device to the iScore servers after scoring a game and making changes )
step 1 - Log on to your Admin Web site (
http://my.iscorecentral.com)
( your user name and password can be found at Options > Admin Web site on your hand held device)
Step 2 - click on Players tap (grey menu bar item)
step 3 - scroll to your player and click "new player web site" button on the right
Step 4+
a) you should get a white pop up dialog box, with the player you selected in the grey picker box, and just below that a lost of all the teams with which player is associated
b) you can test different URLS (default is their name)
c) you can purchase on line with credit card through pay pal.. follow instructions ...
step 5 - go to your new site at
http://playerspotlights.com/PlayerNameYouChooose" onclick="window.open(this.href);return false;
I can not simulate without purchasing .. but from memory after the purchase, you should get an email confirming the new web site link.. and it should be Active within minutes.. and all the stats should be on line
step 6 - customize player site
you can then customize the web look and feel by logging into settings ...
Log into settings using your admin password.
......
How far did you progress, what part of the process is giving you trouble. ?
do you only have one scoring device (and hence 1 admin site)?
do you have multiple versions of your player on your hand held?
Did you purchase and then get the confirmation email and then go to the player site have no/partial data, if so describe, and compare against what player card on hand held shows