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New iPad: lost information on account #

Posted: Fri Jul 26, 2013 8:24 am
by GvsllDan
I took iPad to apple store who wiped out my iPad information. I exported all iscore data I believe to iscore however I did not record my score I'd #. When I download my iscore app I noticed a new # and could not download. I thought using my user name & password would do it. Did I loose all my son's last two years of baseball stats?

Did i read how to backup iscore data before Apple cleared my iPad? No, a lessoned learned. Just checking on the possibilities of getting all those games back?

Re: New iPad: lost information on account #

Posted: Fri Jul 26, 2013 9:36 am
by mprusak
As long as you exported your database, rest assured FTM can help you locate it and retrieve it.

You may want to send them an email to support@iscoresports.com

Re: New iPad: lost information on account #

Posted: Fri Aug 02, 2013 11:41 am
by OhioTex
If you did not change physical hardware devices, you should get the same customer id number when you reload iscore, The ID is hardware specific, . you should be able to import,

check out the user documents in my signature or email iscore as suggested by others. THEY love to save folks.