New iPad: lost information on account #

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GvsllDan
Posts: 2
Joined: Sun Mar 10, 2013 10:08 pm

New iPad: lost information on account #

Post by GvsllDan » Fri Jul 26, 2013 8:24 am

I took iPad to apple store who wiped out my iPad information. I exported all iscore data I believe to iscore however I did not record my score I'd #. When I download my iscore app I noticed a new # and could not download. I thought using my user name & password would do it. Did I loose all my son's last two years of baseball stats?

Did i read how to backup iscore data before Apple cleared my iPad? No, a lessoned learned. Just checking on the possibilities of getting all those games back?
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mprusak
Posts: 1348
Joined: Tue Jun 29, 2010 7:27 pm
Location: Montgomery, IL

Re: New iPad: lost information on account #

Post by mprusak » Fri Jul 26, 2013 9:36 am

As long as you exported your database, rest assured FTM can help you locate it and retrieve it.

You may want to send them an email to support@iscoresports.com
Mark
iScore Baseball 4.533 on iOS8-iPad4 and iPhone 6-Plus

iScore Baseball User Manual:
http://iscoreleagues.com/manual/ <- Check it Out!
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OhioTex
Posts: 5501
Joined: Sun May 10, 2009 6:48 am
Location: Columbus OH

Re: New iPad: lost information on account #

Post by OhioTex » Fri Aug 02, 2013 11:41 am

If you did not change physical hardware devices, you should get the same customer id number when you reload iscore, The ID is hardware specific, . you should be able to import,

check out the user documents in my signature or email iscore as suggested by others. THEY love to save folks.
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