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Stats not calculating at end of game or on "recalc"
Posted: Sat Jun 08, 2013 10:31 am
by adamhardtke
I just scored my first game, and when I tap End Game, the app crashes, and no stats are calculated. Then I attempt to tap "recalc" from the game or team page and every time I do the app crashes and no player stats are calculated. The app does know that the game is over with the final score, etc. I'm on an iPad 2 with the latest version of the app.
Re: Stats not calculating at end of game or on "recalc"
Posted: Sat Jun 08, 2013 4:02 pm
by FTMSupport
If you can do an Options -> Export in iScore to send your data to our server, then email your customer ID (found on Options screen) to
support@iscoresports.com, we can take a look at your data to see what is going on.
Re: Stats not calculating at end of game or on "recalc"
Posted: Mon Jun 10, 2013 11:38 am
by adamhardtke
I was able to resolve the issue by using Data Sharing with my iPhone, then syncing back to the iPad. I must've gotten into some strange state initially, but everything seems to be resolved now.