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Lost

Posted: Tue Mar 05, 2013 9:06 pm
by jhuggins
im having all kinds of issue. When i import new games the numbers dont total up, i cant delete "new players" that appear on my team websit, and many other issues. Any help would be awesome.

Re: Lost

Posted: Wed Mar 06, 2013 12:07 am
by FTMSupport
We can respond to any specific questions you ask.

What do you mean by "import a new game"? If you create a new game, there would not be any stats. After scoring a game, you would want to do an Export to update a team website. Stats are only calculated when the game is complete, so if you are doing test games and exporting them before they are complete, they will not reflect the stats of the game.

To delete a player, you would delete them from the Team Roster, then do an Export to update the website. The website always reflects whatever is on your device.

Re: Lost

Posted: Wed Mar 06, 2013 12:12 am
by jhuggins
I guess exporting / importing is my problem. I am emailing the results to myself then importing them in the admin site. They wont show up. The only one that has was the first one i did. The second game wont show up.

Re: Lost

Posted: Wed Mar 06, 2013 12:15 am
by FTMSupport
When you score a game on the device, just do an Options -> Export from within iScore on your device to update the Admin Website (and/or Team Website). There is no need to import to the Admin Website.

Re: Lost

Posted: Wed Mar 06, 2013 12:22 am
by jhuggins
Ok, then I was making it harder than it was.